BigCommerce Makes Integrating with Extend Even Easier with Elite Partnership

Sohila Sandher
March 24, 2022

Today’s retailers face an increasingly crowded, fast-evolving field. To succeed, they’ll have to prove their value against competitors and meet their customers’ expectations with surgical precision. 

BigCommerce, a leading Open SaaS ecommerce platform for fast-growing and established brands, and Extend are both heavily invested in the future of retail and its merchants’ success, They share the mission of empowering retailers to succeed in this ever-changing world, with leading merchants such as Z Gallerie and Renogy.

Here’s how Extend and BigCommerce work together to help merchants achieve their goals:

Drive Revenue and Loyalty with BigCommerce and Extend

With approximately 60,000 customers, BigCommerce is a top ecommerce platform that helps retailers drive billions of dollars in revenue — and Extend wants to help increase that number even more. 

Product protection plans provide retailers with a powerful point of differentiation — as well as a way to drive purchases and increase customer lifetime value.

Get started fast

BigCommerce’s flexible, open SaaS platform makes offering product protection a snap. BigCommerce offers a simple pre-built integration to Extend’s API solution, and Extend handles mapping product protection plans to the merchant’s warrantable SKUs. 

This collaboration means almost any merchant with warrantable GMV can uplevel their online offerings and benefit from a protection plan program in no time. Plus, the new revenue from product protection plans can help offset other costs in your tech stack.

Optimize your offers

The BigCommerce + Extend integration enables our team to optimize your product protection offers for attach rate and revenue. 

With this seamless integration, both BigCommerce and Extend highlight their commitment to helping merchants scale their businesses, drive revenue and deliver extraordinary customer experiences.  

Create long-term advocates

The post-purchase process is one of the most important keys to long-term brand loyalty. But brands that offer product protection plans from legacy providers (or digitally native solutions that rely on them for underwriting) lose control of the customer experience when it comes time for them to make a claim. 

Extend ensures merchants’ customers have a fast, hassle-free claims experience from beginning to end. And in the event of a product replacement, Extend sends customers back to your store — landing you a net new sale.

About BigCommerce

BigCommerce is a leading Open SaaS platform that combines native features table-stakes to online selling, with the flexibility to run your back office with best-of-breed tools and partners just the way you want. 

Some of the platform’s biggest strengths include: 

  • Industry-leading page speeds.
  • More native features than competitive SaaS options. 
  • Strong commitment to data privacy and security. 

Bring your commerce vision to life.

The BigCommerce platform is built on feature-rich native technology that’s simple even for non-developers to master. The platform’s API-first build means merchants have access to hundreds of vetted applications across 21 diverse categories. 

BigCommerce’s partner ecosystem is one of its greatest strengths. Get access to hundreds of apps to expand your functionality, in addition to APIs that seamlessly integrate with your infrastructure.

Scale with trusted infrastructure.

If you’re looking to scale, BigCommerce performance is strong when it comes to large, complex catalogs. They also boast industry-leading uptime and can handle thousands of checkouts per minute. 

Control your total cost of ownership.

BigCommerce leverages predictable, orders-based pricing, so you can make financial plans without any surprises. Plus, pre-built integrations enable merchants and agency partners to focus more on growing revenue and less on development and testing. 

Comparing this SaaS platform to an open source option, average time to market and ongoing costs tend to be lower using SaaS.

The Final Word 

If you’re a merchant already selling on BigCommerce, you’re in the right place — Extend makes integration easy so you can start driving incremental revenue and building long-term customer loyalty fast. 

Think you might need to replatform your ecommerce storefront? If you’re outgrowing your current platform, need greater flexibility to connect to third-party tools or customize content, or if you’re undergoing digital transformation in your established business, BigCommerce is a particularly strong choice. 

Get the flexibility to bring your commerce vision to life and scale with trusted infrastructure to the new heights you dream of — all with a more predictable total cost of ownership. 

Sohila Sandher
Sohila Sandher is a partner marketing manager for Extend.

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