Shipping Issues Resolved.
Profitability Increased.

Modern shipping protection eliminates costs to resolve deliveries that are lost, stolen, or damaged during transit. See how it can help improve your profit margins.
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Benefits of Shipping Protection

Reduce costs

Eliminate the cost of replacing items that are lost, damaged, or stolen in transit.

Protect your brand

Reduce the risk of carrier issues negatively impacting your customer relationships.

Expedite resolution

Solve customer problems fast.  Our digital assistant, Kaley, processes 98% of claims in 90 seconds.

Meet customer demand

Customers want hassle-free deliveries — up to 50% of them consistently purchase shipping protection.

Cut costs

Eliminate the cost of replacing items that are lost, damaged, or stolen in transit.

Expedite resolution

Solve customer problems fast.  Our digital assistant, Kaley, automates claim intakeand processes 98% of claims in 90 seconds.

Protect
your brand

Reduce the risk of carrier issues negatively impacting your customer relationships.

Meet customer demand

Customers want hassle-free deliveries — up to 50% of them consistently purchase shipping protection.

Why Shipping Protection?

Shipping Protection boosts store profit margins, regardless of size or industry. Our seamless integrations make it easy for merchants and their customers.
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Provide customers
peace of mind

Extend helps you meet customer expectations.

Customers expect to receive their items safe and sound. 84% will avoid returning to a merchant after just one bad delivery experience.

Improve margins
at no cost

Extend improves profitability.

Extend’s no-cost platform reduces the operational overhead you need to resolve shipping issues, saving you time and money.

Create long-term advocates

Extend keeps customers in your brand ecosystem.

Kaley sends customers back to your store to purchase replacement products, boosting sales with a delightful, seamless experience.

Extend is designed
to help brands improve their bottom line.

Ready to build a better post-purchase relationship with your customers and improve your margins?
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