ELECTRONICS
Power-up your profits with product protection.
A simple, yet powerful solution that keeps customers happy.
Tech is tethered to your customers’ daily lives. They rely on it to call friends, capture memorable moments, complete work, and more.
...but, what happens when it breaks?
Daily routines come to a halt and stress sets in.
...but, what happens when it breaks?
Daily routines come to a halt and stress sets in.
Get them back up and running quickly with product protection.
The best product protection is powered by Extend.
Boost Customer Confidence
Provide customers peace of mind and confidence that your products will last, even through life’s “uh-oh!” moments.
Drive Incremental Revenue
Gain a portion of each protection plan sale and keep customers using your products. Win-win.
Create Brand Advocates
Turn moments of frustration into delight with Kaley, our 24/7 chatbot who quickly resolves claims in under 90 seconds. Wherever and whenever.
Tailor Your Protection
Offer the right coverage at the right price using machine learning to create the best solution for your customers.
+11%
sitewide sales conversion
12.7%
attach rate
18.2%
of warranty purchasers return for a repeat purchase
The retail space has drastically changed due to fluctuations in consumer behavior and we’re always looking for innovative ways to improve our experience and drive loyalty. Partnering with Extend enables us to enhance our D2C offering and build better relationships with our customers after they make a purchase. We’re excited about all of the champions our product protection offerings will continue to create.
Dave Spinato
Vice President, Global eCommerce at JBL/Harman
Ready to talk to the team?
Leave the warranty stuff to us. We’ll take care of your customers, so you can keep focusing on the products they love.
Get in Touch
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