Product Issues Resolved.
Profits Boosted.
Modern product protection resolves product issues and accidents with easy replacements and repairs. See how it also drives revenue across multiple sales channels.
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Benefits of Product Protection
Drive pure profit
Extend takes on the costs and risk, so merchants bring in revenue with no overhead.
Improve customer loyalty
Turn one-star reviews into long-term brand advocates with Extend’s top-tier customer service.
Meet customer demand
Customers want peace of mind — up to 20% of them consistently purchase product protection.
Streamline issue resolution
Solve customer problems fast. Our digital assistant, Kaley, automates claim intake and processes 98% of claims in 90 seconds.
Why Product Protection?
Product Protection drives revenue across sales channels, regardless of size or industry. Our seamless integrations make it easy for merchants and their customers.
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Provide peace
of mind
Extend helps you meet customer expectations.
Shoppers want to buy from customer-centric merchants, who stand behind their products.
Shoppers want to buy from customer-centric merchants, who stand behind their products.
Drive incremental
revenue
Extend unlocks new revenue streams.
Merchants who offer product protection at checkout boost AOV and can see a lift in sitewide conversion.
Merchants who offer product protection at checkout boost AOV and can see a lift in sitewide conversion.


Build long-term relationships
Extend keeps customers in your brand ecosystem.
Customers who purchase protection plans have a 4.5% lift in repeat purchase rate.
Customers who purchase protection plans have a 4.5% lift in repeat purchase rate.