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electronics
Power-up your profits with product and shipping protection for electronics.
40%
shipping protection attach rate
15%
product protection attach rate
+11%
average order value lift
Product Protection
Extend protects your customers and your brand from the unexpected, starting with product delivery and extending through daily use.
TRUSTED BY
Shipping Protection
Maximize customer lifetime value
Extend can help increase customer lifetime value by more than 66%.
Boost incremental revenue
Product and shipping protection can lift average order value by nearly 56%.
Increase brand trust
Our 96% CSAT score fosters trust and gives customers added peace of mind.
WHY MERCHANTS LOVE EXTEND
Do-overs only count in tennis serves and kids’ games. Until now. Extend gives you a second chance to wow customers. Turn critics into fans, and fans into superfans.
The retail space has drastically changed due to fluctuations in consumer behavior and we’re always looking for innovative ways to improve our experience and drive loyalty. Partnering with Extend enables us to enhance our D2C offering and build better relationships with our customers after they make a purchase. We’re excited about all of the champions our product protection offerings will continue to create.
Dave Spinato
Vice President
Global eCommerce JBL/Harmanat
It pays to protect customers.
Generate incremental revenue through Extend protection sales — at zero cost to you.
Boost performance through data
Extend data scientists and marketing experts analyze and optimize plan offers to increase reach and drive more revenue.
Create brand advocates
Turn moments of frustration into delight with Kaley, our 24/7 chatbot who quickly resolves claims in under 90 seconds.
Tailor your protection needs
Offer the right coverage at the right price using machine learning to create the best solution for your customers.
A platform built to boost your business.
Understand each shopper’s true value and deliver the right experience to the right customer.
Build customer trust from order to delivery with improved tracking and issue resolution.
Increase profitability with intelligent returns that reward good customers and reduce fraud.
Maximize revenue by offering coverage for product failure, accidental damage, and more.
case studies
See how Extend provides proven results for merchants
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