Smarthome protection mockup
SMART HOME & NETWORK

Boost your profits with product protection. 

A simple, yet powerful solution that provides a lasting connection. 
Smart homes give your customers greater control, comfort, and convenience. Their network of high-tech devices maximize security, energy efficiency, and more.  

...but, what happens when it fails?

Glitches turn to a home gone rogue.
Give them back peace of mind with product protection. 

The best product protection is powered by Extend.

Boost Customer Confidence

Provide customers peace of mind and confidence that your products will last, so they can keep their home running smoothly.

Drive Incremental Revenue

Gain a portion of each protection plan sale and keep customers using your products. Win-win. 

Create Brand Advocates

Turn moments of frustration into delight with Kaley, our 24/7 chatbot who quickly resolves claims in under 90 seconds. Wherever and whenever. 

Tailor Your Protection

Offer the right coverage at the right price using machine learning to create the best solution for your customers. 

Product dashboard - smarthome
+2.48%
incremental revenue
18.4%
attach rate
+6.18%
of warranty purchasers return for a repeat purchase
The retail space has drastically changed due to fluctuations in consumer behavior and we’re always looking for innovative ways to improve our experience and drive loyalty. Partnering with Extend enables us to enhance our D2C offering and build better relationships with our customers after they make a purchase. We’re excited about all of the champions our product protection offerings will continue to create.

Dave Spinato
Vice President, Global eCommerce at HARMAN International

Ready to talk to the team?

Leave the warranty stuff to us. We’ll take care of your customers, so you can keep focusing on the products they love.
Get in Touch