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Personalized order tracking
Drive loyalty and improve CX with Extend Personalized Order Tracking.
Create a cohesive tracking experience that fits your brand.
Own the look and feel of your order tracking experience with a fully branded tracking page, beautiful status emails, and customized SMS updates.
Delight your customers with unique order updates that feel like a natural extension of your brand, created specifically for them.
Repurpose traffic back to your site and improve customer lifetime value.
Keep customers coming back to your website, strengthening your customer relationship and encouraging repeat purchases with relevant product imagery and promotional offers.
WISMO emails routinely over-perform other ecommerce marketing communications. Take advantage of those high-performing delivery status emails to nurture repeat website visits and future purchases.
Reduce support workload with real-time tracking updates.
Proactively notify your customers of order updates before they create a ticket, saving your support team the typical effort it takes to resolve WISMO issues.
Streamline your customer experience by activating the claims and returns processes directly from tracking emails, creating a self-serve experience that customers — and support teams — will love.
Everything you need to give customers the experience they deserve. All in one place.
Personalized order tracking
It’s the post-purchase platform you’ve been looking for.
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You’ve got 1,200+ reasons to believe.
Our merchants are our partners. Indy had Short Round. Han had Chewie. We’ve got you. With over 1,200 trusted partnerships under our belt, we work hand in hand to deliver positive customer experiences and increased margins for merchants of all sizes and stages of growth.
