Extend Product Protection gives you the peace of mind to enjoy your products for years to come. Have a question or need to file a claim? Let's get you to the right place.
Extend offers accidental damage and extended product protection on The Great Escape products. To see our full terms & conditions, please select from the options below.
Extend offers a seamless coverage experience that provides added peace of mind. Enjoy your purchase without worry.
If you return your product, The Great Escape returns the amount you paid for coverage. Depending on how much time has passed since your purchase, Extend may issue a prorated refund, less any paid claims.
You can file through our online Extend Claims Portal or call Extend at (877) 248-7707 and provide either your email address, contract ID, or other identifying piece of information. Extend will process your claim in minutes and once approved, send your details on your repair or replacement.
Yes. For most eligible items including indoor furniture, outdoor furniture and game tables, Extend covers accidental damage in addition to extending the manufacturer warranty coverage.