You love it.
We cover it.

Extend product protection helps you extend the life of your product so you can enjoy it for years to come. Need to log into your account or file a claim? Let’s get you to the right place.

Adding Extend is easy.

Add an Extend Protection Plan at checkout when shopping your favorite brands.

Filing a claim is simple.

Reach out to Kaley online 24/7 to start a claim. It’s as simple as 1, 2, 3.
File a Claim
STEP ONE

Reach out to Kaley.

If your extended warranty coverage is active now that your manufacturer warranty has expired, or if you’ve experienced a covered accidental stain or damage, reach out to Kaley online 24/7 to start a claim.
STEP TWO

Let us help.

To get started, Kaley will need either your contract ID, email address, or other identifying piece of information. Then, she’ll ask you some questions about your claim.
STEP THREE

Sit back and relax.

Most claims are processed within minutes! In most cases, Kaley will determine if your claim is covered and if you’re eligible for a repair or replacement in accordance with your plan.

myExtend—
Your Custom Portal

With a myExtend account, you can view your product coverage, benefits, and track claims all in one place.

Frequently Asked Questions

How do I purchase an Extend Protection Plan?
What happens to my contract if I return my product?
Will my item be repaired or replaced?
Can I cancel my protection plan?
When should I contact Extend vs. the manufacturer?
I have a question about the product I purchased, who should I ask?

Have more questions?

We're here to help.
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