“Oops” is covered, including breaks, drops, and spills.
You’re covered if your product stops working.
We’ll repair or replace your product at no additional cost.
No fees, no hidden costs. Just great service.
Most claims are resolved in minutes.
Use your product without worry.
“Oops” is covered, including breaks, cracks, and corner separation.
If your frame or glass breaks, we’ll replace it at no additional cost.
“Oops” is covered including damage from drops & spills.
Protection against stains from food, drink and bodily fluids.
If we can’t fix it, we’ll replace it.
Most claims processed in minutes.
Use your furniture without worry.
If branches or lights stop working, we’ll replace your tree.
When regular use over time results in mechanical failure.
Because what’s a tree without lights?
Most claims resolved in minutes.
Enjoy your tree without worry.
Extend’s seamless protection experience gives you peace of mind. You can enjoy your covered product from Michaels as much as you want without worry. Our platform is designed to get you back to using your covered product as quickly as possible.
Extend makes it easy to file a claim. You can file through our online Extend Claims Portal or our call center 877-248-7707. You’ll simply need your email address or contract ID to get started.
If you return your product, Michaels will request your contract be canceled and will work with Extend to refund your plan (less any claims costs).
Yes. For most eligible items including craft machines, electronics, custom frames, indoor furniture and outdoor furniture, product protection offered by Extend covers accidental damage in addition to extending the manufacturer warranty coverage. Holiday trees are not covered in case of accidental damage. Instead, Extend provides holiday trees extended protection against mechanical and electrical failure and power surges, after the manufacturer warranty expires.