Effective Date: November 29, 2021
We may obtain certain personal information about you that you choose to provide to us, including any information you choose to include in your account or in communications with us. We also collect personal information from merchants and partners who offer our protection plans on their websites or other distribution channels. The personal information we obtain includes:
Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that certain features of the Services may not work if you delete or disable cookies.
Our Site is not designed to respond to “Do Not Track” signals from browsers.
We use third-party analytics services on our Services, such as Google Analytics and Hotjar. The information we obtain through the Services may be disclosed to or collected directly by these services. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/. For further details about Hotjar, visit https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar.
To learn how to opt-out of interest-based advertising, www.aboutads.info/choices, http://www.networkadvertising.org/choices/, and http://preferences-mgr.truste.com/.
We use the personal information we obtain about you to:
We also may use the information in other ways for which we provide specific notice at the time of collection, and obtain consent to the extent required by law.
We share the information we obtain about you with our affiliates and subsidiaries. We also share the information we obtain with insurance companies and the merchant or partner from which you purchased a product to offer, provide and administer our Services. In addition, we share the information we obtain about you with service providers and other entities to perform certain services on our behalf, such as hosting and maintenance of our databases and Site, data storage and management, and marketing and promotions. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal and regulatory requirements.
In addition, we may disclose personal information (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to lawful requests by government agencies, such as law enforcement authorities; (3) to establish, exercise, or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss, or to protect the safety, property, or rights of Extend or of any third party; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent.
We reserve the right to transfer any personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation).
By using the Services you may make certain of your personal information available to others. For example, when you post a service rating or a photo on the Site, other users may see your name (first name and last name initial), the city you live in and other information that you choose to make available to others. Please be aware that whenever you share information on any public area of the Services, that information may be accessed by others.
We maintain administrative, technical and physical safeguards designed to protect personal information we obtain through the Services against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
For your convenience and information, our Services may contain links to other online services, and may include third-party features such as apps, tools, widgets, and plug-ins. Our Services also may allow others to send you such links. These online services and third-party features may be owned and operated by third parties that are independent of us. A link to a third party’s online service or feature does not mean that we endorse it or that we are affiliated with it. The information practices of the relevant third parties, including information they may collect about you, are subject to the privacy notices of these parties, which we strongly suggest you review. We are not responsible for the content or privacy practices of any websites, apps or services that are not owned or controlled by Extend.
The Services are intended for users who are of the age of majority in their jurisdiction of residence. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
We may transfer the personal information we obtain about you to the United States or other countries which may not have the same data protection laws as the country in which you initially provided the information.
CALIFORNIA CONSUMER PRIVACY STATEMENT
This Statement uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 and its implementing regulations (the “CCPA”).
We may collect (and may have collected during the 12-month period prior to the effective date of this Statement) the following categories of personal information about you:
During the 12-month period prior to the effective date of this Statement, we may have obtained personal information about you from the following categories of sources:
We do not (and will not) sell personal information unless we post a notice of the right to opt out of such sale and comply with other relevant legal requirements.
During the 12-month period prior to the effective date of this Statement, we may have shared your personal information with certain categories of third parties, as described below.
We may have disclosed the following categories of personal information about you for a business purpose to the following categories of third parties:
In addition to the categories of third parties identified above, during the 12-month period prior to the effective date of this Statement, we may have shared personal information about you with government entities.
You have certain choices regarding your personal information, as described below.
Verifying Requests. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. If you have an account with us, we may verify your identity by requiring you to sign in to your account. If you do not have an account with us and you request access to or deletion of your personal information, we may require you to provide certain information to verify your identity, such as your name, email address, phone number, postal address and Extend contract ID number. In addition, if you do not have an account and you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request.
Additional Information. If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.
CANADIAN CONSUMER PRIVACY STATEMENT
Your Rights. Canadian Privacy Laws provide individuals in Canada with the following rights:
Data Retention. Except as otherwise permitted or required by Canadian Privacy Laws or other applicable Canadian laws or regulations, we will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous data for any legitimate business purpose without further notice to you or your consent.
Mise à jour : mai 2021
Nous accordons la plus grande importance à la protection de vos renseignements personnels. Notre Politique de confidentialité explique la façon dont nous recueillons, utilisons, protégeons et communiquons des informations et des données lorsque vous utilisez le site Web Extend (le « Site »), toutes les interfaces de programmation Extend ainsi que les autres services offerts par Extend (les « Services »). La Politique de confidentialité explique également quels sont vos choix pour gérer vos préférences en matière de renseignements, y compris le refus de certaines utilisations de vos Renseignements personnels (définies ci-dessous). La Politique de confidentialité s’applique à tous les utilisateurs du Site et des Services. Le Site et les Services sont fournis par Extend (« Extend », « nous », « notre », « nos »).
EN UTILISANT LE SITE OU LES SERVICES, VOUS ACCEPTEZ LES DISPOSITIONS DE NOTRE POLITIQUE DE CONFIDENTIALITÉ. VEUILLEZ LA LIRE ATTENTIVEMENT.
VEUILLEZ IMPRIMER UNE COPIE DE CETTE POLITIQUE DE CONFIDENTIALITÉ POUR VOS DOSSIERS ET CONSULTER LE SITE FRÉQUEMMENT POUR TOUT CHANGEMENT.