Your business needs and solution requirements are not the same as everyone else. Your internal systems and their associated configurations are ever evolving. Requirements for your online content solution are often times in flux due to changing market needs. Deploying an online content solution specific to your needs that integrates with your infrastructure requires more than just a “plug and play” approach.

The Professional Services organization uses the foundation of our flagship product, OpenCASE, along with 16 years of deep industry experience to deliver market leading solutions for our customers. Through a combination of Solution Consulting, Implementation Services, Integration Services, and Educational Services, the Professional Services organization is your key partner in delivering your online content solution to your customers.

Key focus areas for Professional Services include:

• Delivery to a 3-screen architecture
• Implementation of a configured OpenCASE solution into an ASP or on-premise environment
• Extending the functionality of OpenCASE to meet specific market mover and business process needs
• Integration to systems within the solution ecosystem
• Custom application development and quality assurance
• Best practices consulting on business models and functionality that has proven to be effective
• Training programs to bring ExtendMedia expertise in-house for continuous refinement to your digital media content solution

ExtendMedia understands that each one of our clients have specific needs around implementation methodology, processes, and procedures. As such ExtendMedia will follow a standard framework for our Client Engagement Process, but will configure the methodology to meet our client’s needs.

The standard framework follows four successive stages: opportunity analysis, requirements definition and detailed planning, implementation, and finally, ongoing refinement.

From initial interaction to ongoing refinement post your production release, ExtendMedia focuses on being our client’s partner rather than a software vendor. As a trusted partner, we hope that the experience gained by our set of clients can help you deliver the best solution to meet your specific needs.